De
Heide Guesthouse‘s Privacy Policy
This
Privacy Policy describes how your personal information is collected, stored, used
and shared when you visit www.deheide.co.za (the “site”)
This
policy complies with, and facilitates the requirements as set out in the Protection of Personal Information Act 4 of
2013, (POPI) as amended.
When
engaging with us, you are accepting and consenting to the practices described
in this Privacy Policy.
Any
personal information provided to or gathered by us, De Heide Guesthouse, is
controlled by us.
Our
address is as follows:
9
Heide Avenue, Meyerhof, Bothaville, 9660
082
396 7556 / 076 813 1902
info@deheide.co.za
PERSONAL
INFORMATION WE COLLECT
We
collect information from you in the following ways:
1.
Data
you provide to us directly from your
input
The personal information we collect from you,
depends on how you interact with us, and may include:
· Your name, contact
details, physical address, email address
· Account login
credentials which includes usernames, passwords, and similar security
information.
· Communication
preferences, such as preferred languages and preferred method of contact.
2.
Data
from other sources
· Service providers that
helps us determine a location in order to customize products to your location.
· Businesses with which
we offer co-branded services or engage in joint marketing ventures.
3.
Data
from Service Use
This service may automatically collect
information about how you and your device interact with us, which includes:
· Device and connection
information such as IP address, browser type and version, operating system,
error reports and performance data
· Usage data such as
search terms you used, your URL click stream data, date and time stamps.
The above data is collected through the use of
cookies and other technologies.
COOKIES
Cookies are small text files that can be read
by a web browser in the domain that put the cookie on your hard drive.
· Cookies and other
technologies may be used to store your preferences and settings, analyze site
operations and help with signing in.
· You can control the use
of cookies in your browser’s settings, however please take note that if certain
cookies are blocked, you may not be able to access certain parts of this
website or make full use of our service.
PERSONAL
INFORMATION ABOUT CHILDREN
We
do no knowingly collect personal information of children (under 18 years of
age) without the express consent from their parent and/or guardian.
HOW
WE USE YOUR PERSONAL INFORMATION
Your
personal information is used to communicate with you in the following ways:
· Activate and manage
your access and/or subscription
· Respond to your
requests, comments and enquires
· Provide you with
promotional messages, notices and targeted advertisements
· Notify you about
changes and updates to our services, subscriptions, terms and conditions and
policies.
· Identify usage trends
which is used for the development of data analysis
· Comply with the site’s
legal obligations, enforce our agreements, and resolve disputes.
SHARING
OF YOUR PERSONAL INFORMATION
Your
personal information may be shared with third parties which includes:
· Entities/organizations
for which we are acting as an agent, or licensee.
· It may also be shared
with our service providers, suppliers, representatives and agents which
includes email service providers, IT service providers, marketing service
providers, payment processors and shipping agents.
LEGAL
Your
personal information may be shared if it is required in any of the following
circumstances:
· It is needed to comply
with any applicable law, legal obligation, process or regulation
· It is necessary to
investigate and/or prevent security or fraud issues
YOUR
CHOICE
You can manage your own communication
preferences in your browser settings.
You
can choose not to provide certain information to the site, however take note
that should you fail to provide all requested information, you may not have
full access and use of the site.
You
can choose to ‘opt-out’ or unsubscribe at any time by contacting the information
officer.
You
can also request the information officer to access, change, update or remove
your personal information at any time.
CHANGES
TO OUR PRIVACY POLICY
We
may change our privacy policy at any time, to stay in line with new
legislation. Should this policy be revised, it will be updated on this page,
and will clearly state on which date it was revised.
CONTACT
US
For
more information on this site’s privacy policy, or if you have any questions,
complaints or suggestions, please contact our information officer, Bclue
Business Solutions, by email on info@bclue.co.za
Revised
on:25 June 2021